GenAI-powered sovereign call branding shows your name, logo and a personalized reason on every outbound call. It is delivered through your own Android or iOS app, so you control the display and no customer data leaves your network.
Your calls don’t even ring for these users in America, who use AI call screeners.
Of your app users reached on Android and iOS, compared with just 40% via alternative solutions
Higher first-call connect rates from existing customers
Languages for branding and pre-call messages
Get immediate attention with a personal connect.
A GenAI-optimized message per customer gets them interested.
Stand out from the competition with your logo and brand.
Get around “silence unknown callers” and spam filters.
Brand calls across domestic, global and roaming users.
Branding in 24+ languages for better customer accessibility.
Protect your brand from number and identity spoofing.
Automatic fallback to your existing branding solution, if any.
Sample code, documentation and a ready-made .md file for your AI coding tool are provided. SDK integration typically takes 3 working days.
Cloud contact centers call the Branding API over REST. On-premises platforms connect over SIP through your SBC and the SIP-REST gateway.
Your dialer places the call as usual. The customer sees your name, logo and the reason for the call before they answer.
Brand calls to 100% of your app users across Android and iOS, compared with just 40% via alternative solutions. Great for businesses with high app reach.
You control the display on the customer’s phone, not the telco or anyone else. Bypass spam filters at every level, including AI auto-answer agents, so every call rings.
Clearly state who is calling and why, with no overlays or ads. Dynamic, personalized branding hooks the customer and improves first-call connect.
Bypass AI auto-answer agents on the customer’s phone and get straight to the person, for more meaningful conversations and business outcomes.
Private cloud hosting with branding delivered via your app ensures that no customer data ever leaves your network.
Manage everything from encryption to access policies, AD authentication, data and audit logs. All backed by our managed services.
Brand calls with any of your sub-brands through your apps, and cross-sell between them. Each call carries the right name, logo and message for that brand and that customer.
Identity Assurance™ runs in your private cloud on AWS or Azure, or on-premises. Branding is delivered through your own app, and customer numbers and messages are encrypted end to end, so no customer data leaves your network.
Compliance report and data governance document available on request.
CNAP shows a name. Caller ID apps show a secondary pop-up. STIR/SHAKEN attests the number. Identity Assurance™ gives you direct control over how the whole call appears.
Typical capabilities by category. Individual vendors and regions vary.
Showing a verified business name, logo and call purpose on the recipient’s phone before the call is answered.
The identity a business presents on outbound calls. Without branding, it is usually just a number, often tagged as spam.
Calling Name Presentation: a carrier service that displays a registered caller name, without a logo or call reason.
A phone feature that answers or filters calls from unknown numbers before the person sees them, so many legitimate business calls never ring.
Faking the number or name shown on a call to impersonate a trusted brand. Identity Assurance™ uses MFA-like verification to brand only genuine calls.
Branded calling displays a verified business name, logo, and call purpose on a recipient’s phone before the call is answered. Identity Assurance enables branded calling using an app-based delivery to improve trust and answer rates.
Identity Assurance improves answer rates by replacing unknown or spam tagged caller IDs with verified brand identity and call context. Enterprises typically see 40–60% higher first-call connect rates from their existing customers.
Legitimate calls are often marked as spam due to carrier reputation systems, inconsistent calling patterns, or lack of verified identity signals. Assertion Identity Assurance helps enterprises regain control over how their calls appear to customers.
No. Identity Assurance is designed for enterprise-grade control, high privacy, and multi-tenant branding, and works across carriers and app environments. It gives enterprises direct control over call presentation, not just secondary pop-up caller ID. Assertion also bypasses all other branding providers and shows on top and ensures you don’t get double billed.
Yes. Identity Assurance™ bypasses filters like Silence Unknown Callers and rings as a branded call on your user’s device. It also gets past AI call screeners, so the customer sees why you are calling and you talk to a person, not an AI.
Yes. Identity Assurance™ can run in your private cloud on AWS or Azure, or on-premises, with branding delivered through your own app, so no customer data ever leaves your network. Customer phone numbers and messages are encrypted end to end.
There are ready cloud integrations with Amazon Connect, Genesys Cloud (GC3), SmartFlo and Acefone. Other platforms connect through the REST API, and on-premises contact centers connect over SIP through your SBC using the SIP-REST gateway.
Two things: the Assertion SDK in your mobile app, and a Brand Call API call from your contact center when it dials. Sample code and documentation are provided.
Book a demo and a specialist will show how your calls would look on your customers’ phones.
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